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Common Miele Washing Machine Faults

Wash Tech are Miele appliance repair specialists. We have been repairing appliances since 1984 and have now established ourselves as one of the UK’s leading repair specialists for Miele washing machines, tumble dryers, dishwashers, and ovens.

Miele is well known as a brand that produces appliances of unrivalled quality. Faults are far less common than in other brands, but if things do go wrong, you need a specialist with the expertise and the technology to repair your appliance with a friendly and professional service.

You can easily book a repair online or over the phone by calling 0330 205 0220.

Here are the most common Mile washing machine faults.

Text Display Messages

Reason: Excessive foam builds up during the wash.

Reason: The electronic controls may have been reset. This could be caused by a power but or leaving the machine unplugged.

Reason 1: The fitting height of the drain hose is incorrect.

Reason 2: The filters and/or drainpipe are blocked.

Reason: Technical fault, required inspection.

Explanation: There is a blockage or a restriction on the water inlet.

Reason 1: Stopcock closed or not fully open.

Reason 2: A kink in the inlet hose.

Reason 3: A clog in the water inlet filter.

Reason 4: Insufficient water pressure.

Reason: Activation of WaterProof system.

Reason: Display contrast not adjust correctly.

Reason: This could be caused by the machine display going into standby mode to conserve energy.

Reason: The display language has not been set correctly.

Reason: This is normal.

Reason: The duration of the cycle is calculated based on several factors, including weight. These are subject to change during the cycle.

Extra wash time may be added if the machine deems that too much detergent has been used.

Reason 1: The lamp in the drum is not fitted correctly.

Reason 2: Technical defect, inspection required.

Reason: For safety reasons, the spin will not begin until sufficient water has been taken in by the machine.

Reason: No power.

Reason: Static build up inside the display.

Indicators (LED’s)

Reason: Required inspection.

Reason 1: Stopcock closed or not fully open

Reason 2: Clog in water inlet filet.

Reason 3: Kink in the inlet hose.

Reason 4: Insufficient water pressure.

Reason 5: Wrong hose height.

Reason 6: Drain pump blockage.

Reason 7: Water protection system.

Reason 1: Wrong setting for detergent selected.

Reason 2: The inner-lid lock has no engaged.

Reason 1: Wrong drain hose height.

Reason 2: The drain filter and/or pump is blocked.

Explanation: Inlet Restriction.

Reason 1: Stopcock issues.

Reason 2: Pipe is trapped or bent.

Reason 3: Inlet filter blockage.

Reason 4: Water pressure issue.

Reason: The door has not engaged correctl

Washing Machine Fails to Start

Reason 1: Problem with the socket or machine not plugged in.

Reason 2: Door not closed properly.

Reason 3: The on/off switch is set to ‘off’.

Reason 4: Bulb cover is loose.

Washing Results

Reason: Things like juice and sap can create brown stains when washed with insufficient detergent.

Reason: Insufficient detergent or the laundry was particularly oily.

Reason: Liquid detergents are often less effective on some stains as they generally do not contain bleaching agents.

Reason: Certain detergents contains water softening agents which are not water soluble. These can sometimes be visible on dark laundry and may resemble washing powder.

Only on a machine with ‘PowerWash 2.0!’

Reason: This is more common in hard water areas where insufficient detergent has been used.

Spinning Results

Reason 1: Low spin speed, ‘rinse hold’ or ‘without spin’ may have been selected.

Reason 2: An automated spin cap was initiated following an imbalance.

Noises

Reason: Requires inspection. Noises at the start and finish of the cycle may be completely normal.

Reason: Required Inspection

Reason 1: The washing machine is not level

Reason 2: The washing machine is placed on an infirm surface, such as a carpet or wooden floor.

Odours

Reason 1: The drum is soiled.

Reason 2: Insufficient detergent.

Reason 3: Fault with the dosage dispenser.

Reason 4: Incorrect dosage setting.

Miscellaneous

Reason: Requires Inspection

Reason 1: Drain filter clogged.

Reason 2: Drain filter not attached correctly.

Reason 1: A blockage in the drain pipe that is connected to the detergent dispenser.

Reason 2: A small amount of water will remain in the capsule for technical reasons.

Reason 1: Soiled detergent dispenser.

Reason 2: Blockage or positioning issue with syphon filter

Reason 1: Insufficient water pressure.

Reason 2: Use of a detergent that dissolved poorly.

Reason: If a machine has a hot water inlet it must be used as simply connecting the cold water inlet will be insufficient. If the hot water hose is connected or if the machine only has a single outlet and it is still not producing hot water, an inspection is required.

For Miele washing machines with LiquidWash!

Reason 1: There is not detergent in the container or hose.

Reason 2: The hose is trapped or is kinked.

Reason 3: ‘Automated Dispensing’ has not been selected.

Reason 1: There is no power going to the machine.

Reason 2: Water remains in the drum.

Reason: This is normal and is caused by the high speeds at which the drum spins.

Reason 1: The counter-nuts on the machine feet may not be tightened. All four feet may not be firmly adjusted on the ground.

Reason 2: The machine is placed on an infirm surface such as carpet or wood.

Reason 1: Sealing failure or obstruction on the door glass.

Reason 2: The door seal could be damaged. This is most commonly caused by hard/sharp items in the laundry. They can also perish with age.

Reason 1: Insecure drain hose.

Reason 2: Drain is blocked.

There are many good reasons for choosing Miele.

Here are just six of them.

Since the company was founded in 1899, Miele has remained true to its “Immer Besser” brand promise. This means that we will do all that we can to be forever better than our competitors and forever better than we already are. We want to make everyday tasks easier and more fun for our customers by constantly improving our products. For our customers, this means the peace of mind of knowing that choosing Miele is a good decision – and probably the decision of a lifetime!

Miele quality

For more than 120 years perfect results have been imperative to us: You can rely on Miele. We are the only manufacturer in our branch of industry to test products such as our washing machines, tumble dryers, dishwashers, and ovens to the equivalent of 20 years’ use.
We can thereby offer you unique reliability and peace of mind. This explains why Miele customers around the world remain true to their brand and recommend Miele to others. Looking to the future, we will not entertain any compromises when it comes to the reliability and durability of our appliances.

Miele technology

Miele stands for fascinating technology and excellent results combined with minimum energy consumption. This applies to the hygienic and gentle care of your laundry, your flooring and your crockery as well as when conjuring up exquisite culinary delights. The key to this is a wealth of innovative features available only from Miele. This is borne out by numerous first places in leading product tests conducted around the world.

Miele craftsmanship

Miele stands for true craftsmanship, combining vision, precision and a great deal of attention to detail. Each of our products is manufactured to the highest standard and is subject to stringent quality controls including individual surface tests with gloves. From handles milled from a single piece of metal to matching gap dimensions across all product groups, each element is part of our journey to absolute perfection. Nothing is more important to us than that you enjoy Miele for a long time.

Miele service

Miele customers enjoy preferential treatment: thanks to our fast and efficient after-sales service operation which has been voted best in its branch of industry many times over. If you need personalised instructions on appliance use or professional cleaning of your appliances, Miele will gladly visit you at home. We will always be there for you. That’s a promise!

Miele design

Miele believes in clean lines, timeless elegance and intuitive handling. Whether conventional rotary switch, discreet sensor controls or a high-resolution touch display: operating a Miele is both easy and fun. Nowhere else will you find such a comparable range of carefully coordinated design lines and colour options, to suit the most diverse kitchen furniture fronts. Whatever the style of your kitchen: Miele is the perfect match.

Miele brand

In many countries Miele is the most coveted brand in its branch of industry. In its German home market, Miele was even voted ‘best brand ever’ across all product branches. And the ownership of products from such a brand reveals much about its users: Miele customers have high expectations for the performance and the environmental friendliness of their domestic appliances. People who buy Miele are quality conscious and have style!

Locating Model Numbers

When you book a repair, either online or over the phone, it’s helpful for us to know the model number of your appliance. This information will allow us to pre-asses you repair and, if necessary, bring the correct replacement part when our engineer visits.

Washing machine model numbers are usually located on the inside of the door.

For tumble dryers, the model number should be located on the inside of the door (see picture). In some cases, this may have become faded or fallen off, in which case don’t worry.

For dishwashers, the model number should be printed on a sticker on the right inside edge of the door (see picture). If you can’t locate the model number, just provide us with as much detail as possible.

On ovens, you can find the model number on a sticker at the base of the oven behind the door (see picture).

Miele Repair Prices

Repair price starts from £89.90, which is a one-off flat labour fee. This price does not include replacement parts (if required). You can book an engineer’s visit by calling 0330 205 0220 or using the form on this page. See our common faults knowledge base for more information.

Need to replace your appliance?

The Wash Tech warehouse carries a wide range of Miele appliances, both new and refurbished. Call us on or speak to one of our engineers.

Service Areas

Our engineers perform appliance repairs across central England including Worcestershire, Herefordshire, Gloucestershire, Birmingham, and Oxfordshire. You can see a full list of counties we service on our coverage page. Alternatively, view the map below.

The easiest way to see if there are engineers in your area, and to check if we support your brand of appliance, is to fill out the online booking. It only takes a few seconds and the form will automatically tell you if your area and appliance is covered.

Repairs can be booked online or over the phone by calling 0330 205 0220.

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